TERMS AND CONDITIONS OF USE OF COURTESY CARS
We are able to offer the use of a courtesy car whilst your vehicle is in for repair. The administration charge for this is £12.00 (£10.00 + VAT).
Discount VW Audi Centre’s insurance policy to drive courtesy cars only covers the owner of the vehicle booked in with us for repair. However, we strongly advise that you ensure you are insured under your own policy as, in the unlikely event of a claim, the excess on our policy will need to be paid by yourself to the sum of £2,000. However, if you are not the owner of the vehicle booked in with us, then you are not covered on our insurance policy and will need to obtain your own insurance cover. Discount VW Audi Centre will not be held liable if suitable insurance cover is not obtained.
You must be over 21 years of age and hold a valid and full driving licence. We are required to see your driving licence and make a notation of the number.
Any fines received during the period of your use of the courtesy car are solely your responsibility and must be paid for by yourself. If requested, your details will be provided to any third party for identification purposes.
The courtesy car will require fuel to cover your pending mileage. As per the law, there is no smoking allowed in the vehicle. We also maintain that courtesy cars must be kept clean and no pets are allowed.
If you need to take the courtesy car further than Liverpool town centre or off the Wirral please inform reception.
If you require any additional information or clarification, please do not hesitate to contact us on 0151-632 4101.
Garage: 0151-632 4101 (option 1) / Parts: 0151-632 6161 (option 2)
Please note: We record calls for training purposes