Services We Offer

Servicing (VW/Audi/Seat/Skoda)

Servicing

If you would like to book in for a service please call us on 0151-632 4101 or complete the 'Contact Form' on the Contact page.

As independent specialists in Volkswagen, Audi, Seat and Skoda vehicles, we pride ourselves in providing a consistently high level of service since 1984.

A high quality, lower cost alternative to the main dealer.

Volkswagen Audi Group specification oil used on all servicing.  We use Quantum oil as a standard but also offer Castrol Edge Longlife oil if preferred.  A free litre of longlife oil is provided with every longlife service.

Competitive labour rates and a LOYALTY SCHEME for returning customers.

All goods and work undertaken carry a TWO YEAR or 20,000 MILES GUARANTEE unless otherwise stated (excluding wear & tear). **

Specialist tooling and technology.

Full inspection service prices range from £110.00 + VAT.  See our Service Check List for full inspection listing.  The mileage and age of your vehicle is taken into account for any additional work required (eg cam belt, brake fluid change, fuel filter, air filter, haldex filter replacement etc).  Customer’s authorisation will be sought before any work is done.  All findings will be reported, advisories noted and your service light re-set.

Service book will be stamped, and future service reminders sent.  In the case of Audi vehicles manufactured after November 2012, Volkswagen vehicles manufactured after May 2016 and Skoda vehicles manufactured after 2014, we will complete your online Digital Service Schedule which is the new way of recording and protecting your service history.  We can also provide you with a 'hard copy' service book for easy future reference.

Fully stocked parts department eliminates delay in the return of your vehicle and offers savings of up to 70% off main dealer prices where possible.

Our courtesy cars are FREE OF CHARGE whilst your vehicle is in for repair so you can carry on with your day. There may be an insurance charge depending upon your level of insurance cover to drive the courtesy vehicle. Please see courtesy car section for further information.

Volkswagen Service, Audi Service, Seat Service and Skoda Service

 

What is the difference between a Longlife service and a fixed service?

We offer one thorough inspection service as we believe every car deserves individual attention, regardless of age or mileage, the only difference being the grade of oil we use which is recommended for your vehicle.

Which grade of oil your vehicle requires not only depends on your vehicle, driving style, annual mileage but also whether your vehicle has a system which dictates which engine oil you must have eg. a diesel particulate filter.  See our Oil Specification Sheet for guidance.

For vehicles using LongLife oil, we still believe your vehicle should have an annual service to ascertain and maintain the condition of your vehicle as every car is driven differently.

FIXED SERVICE

LONGLIFE SERVICE


Quantum Platinum 5W-40
engine oil


Quantum Longlife III 5W-30 engine oil


Castrol Edge Longlife III  5W-30 engine oil

 

 

VAG highly recommend this higher grade of oil for engines that require a high level of protection and low viscosity oil.

Recommended if you are likely to drive less than 10,000* miles in one year and if you tend to drive in the following way:

Mainly city / town centre driving

Short journeys with frequent cold starts

High engine load activities eg. frequent hill climb, driving under load and towing

Uneconomical driving using high rpms with heavy acceleration and heavy braking

Approved to VW 502-00 / 505-00 / 505-01)

Recommended if you are likely to drive more than 25 miles per day, or more than 10,000* miles per annum and if you tend to drive in the following way:

Regular motorway and main road driving

Mainly longer distance journeys with constant speeds

Minimum engine load and minimum towing

Economical driving

Approved to VW 504-00 / 507-00)

OR

If there is a diesel particulate filter fitted to your vehicle

Longlife engines have sensors which continually monitor the oil quality

* Please note this is an approximate mileage as service indicators use kilometres as the distance measurement

** The Company will not accept any liability under guarantee unless the person seeking to rely upon it is the original purchaser.  In order to transfer this agreement, written authorization must be sought from the Company. This authority will not be refused without good reason.